Refund & Cancellation Policy

1. Nature of Product

Bharatam Organic™ sells fresh agricultural produce (mangoes) grown at Bharatam Vatika. Due to the perishable nature of mangoes:

• Products have a limited shelf life
• Quality can be affected by time, temperature, and handling

2. No Cancellation Policy

🚫 Order cancellation is NOT allowed once payment is completed.

• Orders are processed immediately after payment
• Harvesting, packing, and logistics are planned against confirmed orders

👉 Please ensure all order details are correct before making payment.

3. No Return Policy

🚫 Returns are NOT accepted under any circumstances.

• Fresh mangoes cannot be returned once dispatched
• Variations in size, color, or appearance are natural and do not qualify for return

4. No Refund Policy

🚫 Refunds are NOT provided once an order is placed and payment is received.

This includes, but is not limited to:

• Change of mind by the customer
• Delivery delays caused by logistics, weather, or regulatory checks
• Taste preference or ripeness expectations
• Minor transit-related cosmetic damage

5. Exceptional Case (Transit Damage Only)

In rare cases of severe transit damage where the product is completely unusable:

• Customer must notify us within 24 hours of delivery
• Clear photos/videos of the damaged package must be shared
• Any resolution (if provided) is solely at the discretion of Bharatam Group

⚠️ This does not guarantee a refund and will be evaluated case-by-case.

6. Export Orders

For international orders:

• All sales are final
• No cancellation, return, or refund is allowed after dispatch
• Any customs delays, inspections, or import restrictions are beyond our control

7. Payment Disputes & Chargebacks

Unauthorized chargebacks or payment disputes without valid grounds may result in order blacklisting and legal action as per applicable laws.

8. Contact Information

For any order-related queries, contact us before placing an order: